How to Renew DU Sim Registration Online

DU is the best and cheap telecom services provider in UAE. You can choose from various offers and get the best one for your needs. However, to continue using DU prepaid, postpaid, or home internet line, you must update your sim card registration. Of course when you see that Already Expired message in the DU app. It is easy to update it online with UAE PASS and check its status. I am going to show you the complete procedure step by step. So, let’s get started…

Why DU Sim Renewal is Important?

As per DU terms and conditions, if you don’t renew your ID on time, you cannot continue using their service. However, if you do it there are 3 main benefits of it. You will be following the UAE’s rules and regulations, it’s proof that you are a legit person. There will be no interruptions while using the Telecom services in the UAE including DU and Eitisalat. Last but not least, this way you can keep your privacy protected and avoid fraud.

Requirements for DU Sim Renewal

You don’t need to upload any documents or photos of your Emirates ID during the sim registration renewal process. There are only two applications you need to do so. The official DU and UAE PASS application. Both these apps are available for all devices, Android, iPhone, and App Gallery. Simply install these apps, register, and then follow the below method to update your sim card.

How to Renew DU Sim Online with UAE PASS

The DU sim registration renewal is very simple, just make sure that you are using the latest DU and UAE PASS apps. If not you may see errors during the process. Thus, you will need to repeat the whole process again. Anyways, please follow these steps:

Open the DU app and tap Login with UAE PASS. Confirm the Authentication and enter Pass Code for the UAE PASS. Once done, you will be redirected to the DU App. Select the DU Sim Card Account Number to log in and tap the Proceed to Dashboard button.

1 - DU Sim Card Registration Renewal Online

Tap the Update ID option in the Dashboard. Note: If you have already registered on the DU app, you will the see Update ID option under the “Already Expired” message in the Dashboard. Again, tap the Login with UAE PASS button.

2 - DU Sim Card Registration Renewal Online

Select your DU number whose ID Status is Expired. Agree to the Terms and Conditions and tap Continue. On the next page, tap the Continue with UAE PASS button.

3 - DU Sim Card Registration Renewal Online

In the last step, you will be redirected to the UAE PASS app, simply turn on the toggle before I Conset to share this information and tap the Allow Document Sharing. Again enter your UAE PASS code to confirm the process.

4 - DU Sim Card Registration Renewal Online

Now your request will be automatically submitted with a Success message on your screen. Also, you will get a message with your 6-digit reference number. Your request is now under review and may take up to 48 hours to complete. Once done, you will get a confirmation SMS and email (if registered).

You may also like: How to Renew Etisalat Sim Registration Online.

Check DU Sim Renewal Status Online

As DU has mentioned the overall process may take up to 48 hours to be completed. Even once the process is done, you will get a confirmation SMS from DU with details. However, if you still want to check your DU sim card registration renewal status online, you can do so with your reference number. Here is how to do it:

Go to the official DU Check ID Renewal page. Enter the 6-digit reference number you received earlier via SMS. Click the Check Status button. On the next page, you will see a message that Congratulation, your new ID has been registered successfully. Your DU number will be listed as “This ID is associated with 97155XXXXXXX”.

Check DU Sim Renewal Status Online

That is it guys, this is exactly how easily you can update your ID for sim registration and renew your DU sim card online in the UAE. Keep in mind, that if you experience any error while doing so, please repeat the process and make sure that you have a stable internet connection. You can get instant from DU customer care. If you need more information, let me know in the comment section below.

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