There are hundreds of useful data packages, call plans, and SMS packs on the Etisalat network. However, sometimes you may forget to deactivate a service or package. Thus Etisalat will keep cutting your mobile balance. You might wonder why they are deducting my balance, while I don’t use any package. Well, you are wrong at this point. Because, whenever you get a new Etisalat sim card or left some packages behind without deactivating them. Then there are extra charges you will need to pay. This is the only reason Etisalat will cut your balance.
This article will show you the easy method to check all your active services on the Etisalat network in UAE. Then I will show you how to deactivate them and stop Etisalat from cutting your balance. So, without further explanations, let’s get started…
Deactivate Extra Services to Stop Balance Deductions
Etisalat will auto-cut your balance if you have any active services. There are different methods you can follow to check and deactivate Etisalat’s active extra services. You can use the official My Etisalat UAE app to resolve the balance deduction problem. Because the app lets you check all your subscription/active packages and services. Once you find such services, deactivating them is easy. This way you will stop Etisalat from deducting your balance. Please follow this procedure to do so:

First, install the official My Etisalat UAE app on your device. Then login into the app (if you don’t have an account then signup). Tap your Name with the phone number under Accounts. Then go to the Manage section. You will see the list of all active services or packs there. Simply select packs one by one to deactivate them. This way you will stop auto-balance deduction on the Etisalat network in UAE. If you have a problem with login or signup, contact Etisalat to fix your desired problem.

If you have any issues while using the “My Etisalat UAE” app. Then you can dial the official Etisalat customer care number 800 101 or 101. Talk to the customer care representative and tell them to deactivate all your active services, so that you can save your balance and stop them from deducting your credit. Was this helpful, let us know in the ExpatSA comment section below.
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You can follow the steps mentioned in the article, please do not put your personal information over here.
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