How to Register and Track a Complaint on Zain KSA

Zain SA in Saudi Arabia is the best and on the top network services provider. They provide plenty of cheap and amazing services in terms of internet packages, call packages, routers, and much more. However, sometimes you may have a complaint and want to submit it, it is might be a package or fee deduction, etc. But you can easily submit and track a complaint 24/7 in KSA. Please follow the below procedure in order to do so:

Procedure to Submit a Complaint to Zain SA

There are several ways provided by Zain in KSA for customers. So that can easily submit their question or submit a complaint anytime they want. Their phone number for complaint submission is 0590000959, or just call 959 and talk to their customer services ask them to submit your complaint directly.

Moreover, you can also the nearest Zain branch near to. Simply visit a Zain branch that is near to you and ask them to submit your complaint. If they don’t agree to then call 959 directly from that branch and tell them what happened exactly.

Thus, you can submit a complaint online on Zain’s official website. You need to visit the official Zain complaint submission and tracking page. Then click the Rais a Complaint option to submit and click the Request A Status option to track the status of your complaint online.

How to register a complaint on Zain SA
How to register a complaint on Zain SA

While raising a complaint on Zain has an official website online. You will need to verify your Zain number. So make sure you have a signal on that sim card and your phone is ready to receive an SMS. Now enter your phone number in the Rais a Complaint box then click the Send Verification Code button. After that enter your verification you have received on your phone and you are good to go.

How to Track the Status of your Complaint on Zain SA

Once you successfully register a complaint on Zain’s official complaint services page. After that, you can easily track or request the status of your complaint online. Here are the steps to do so:

Request the status of your registered complaint on Zain SA
Request the status of your registered complaint on Zain SA

Then you can track it by visiting the same again and click the Request A Status option at the top, now enter your phone number and click the Request Status button. In a short time, you will get the status of your request, you have submitted before.

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